Speaker interview: Imtiaz Hussain

Imtiaz Hussain, Head of Audit UK, Ireland, BNY Mellon. How is the work to improve conduct and culture impacting financial services firms? Doing what’s right has always been the expectation for financial institutions. The recent financial crisis reminded us that not all of us were doing right by our customers and other stakeholders, and poor […]

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Speaker interview: Eavan Garvey

Eavan Garvey, Head of Group Conduct Risk, Bank of Ireland. How is the work to improve conduct and culture impacting financial services firms? Reduced cost from conduct risk that has crystallised. The cost of conduct issues is significant; while the actual amount of remediation and the enforcement penalties are likely to account for the bulk […]

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