Summit Agenda

Fostering Open APIs & Data Sharing, to Drive Innovation & Customer Choice

8:30AM

Registration & Coffee

Refreshments & Light Breakfast
9:00AM

Chair’s Welcome

John Salmon, Partner, Hogan Lovells
9:10AM

Keynote Interview: The Impact of Open Banking on Incumbent Firms & Customers

  • How banks are preparing for open banking – realising the opportunities and mitigating the risks
  • Analysis of the first milestone in the open banking remedies
    • - Fundamental upheaval, or just a back end change?
    • - How have customers been impacted?
  • Expected impact of open banking and PSD2 on established market players and customers
  • Will implementation happen within the required timeframe?
Speakers:
  • Stephen Smith, Director, Competition & Regulatory Strategy, Lloyds Banking Group
  • Faith Reynolds, Panel Member, Financial Services Consumer Panel
9:40AM

Panel: Update on Current Implementation Programmes of Open APIs

  • How incumbents are updating their systems and architecture to deliver on the requirements
  • Building systems and archives that enable data to be efficiently accessed and delivered today, and that can also respond to future changes in reporting requirements
  • According with CMA requirements in the UK, as well as the requirements of PSD2
  • Reconciling the conflict between using open APIs, and complying with stringent rules governing the use and storage of customer data under GDPR
Panellists:
  • Hetal Popat, Head, CMA Open Banking, HSBC
  • Johan Lorenzen, Former CEO, Holvi
  • Stefan Weiss, Head of APIs, Fidor
10:20AM

Thought-Piece Talk: Banking Innovation – BBVA’s Open APIs Approach

  • Why banks need an open API strategy
  • BBVA's open platform story – key challenges, successes and lessons learnt
  • Is there life after PSD2?
  • Go to market of banking APIs
  • Examining the business applications of banking APIs
Speaker:
  • Raul Lucas Alcaraz, Spain Country Manager - Open APIs, BBVA
10:35AM

Networking Break

11:05AM

The Evolution of Creditworthiness

  • Reacting to changing regulations while complying with existing ones
  • How open banking will support a holistic view of the consumer in terms of responsible lending, KYC, etc.
  • Embracing change – getting the balance right between ‘traditional’ and ‘new’ ways of working under open banking
  • Will open banking do away with credit scoring, or enhance it?
Speaker:
  • Roger Vincent, Strategic Consultant, Equifax UK
11:15AM

Thought-Piece Talk: Opportunities & New Business Models in an Open API Environment

  • Leveraging APIs to create new banking business model
  • How some firms are creating momentum by implementing standards ahead of the deadline
  • Successes, challenges and plans of innovators
  • Building an integrated customer journey into your business model
Speaker:
  • Alex Letts, Chief Unbanking Officer, U
11:30AM

Roundtable: Complying with New Open Banking Standards

Join an interactive discussion with fellow attendees on the most pressing issues facing the industry. Network at small tables and participate in lively topical conversation. This provides an excellent opportunity to meet your industry peers in a unique setting.
  • Quantifying the risks of failing to comply with new open banking standards on time
  • Uncovering the new risks that will come into play once PSD2 goes live - security, operations, settling payments, communicating with third parties, communicating with customers…
  • Key considerations to ensure your firm is compliant in the long-term
  • Adapting your systems and processes to the new world
12:10PM

Debate: Will Banks’ “Premium APIs” Bring Lock-In Rather Than Freedom?

Speakers:
  • Andy Reiss, Director, Fingleton Associates
  • Esme Harwood, Head of External Engagement, Barclays
12:30PM

Networking lunch

1:30PM

Keynote Interview: How Data Sharing through Open APIs will Shape the Banking Sector

  • How fintechs are preparing for the move to open banking
    • - Potential uses of new data
    • - Leveraging new data as part of the business model
  • Where we go from here – mapping out the next five years of open banking and open APIs
  • Raising consciousness about the broad scope of activities that firms need to undertake, in the wake of open banking
Panellists:

David Beardmore, Commercial Director, The Open Data Institute

Gavin Littlejohn, Fintech Stakeholder Group Convenor, UK Open Banking – Implementation Entity

2:00PM

Panel: Overcoming Security & Privacy Concerns Associated with Data Sharing

  • Understanding the implications of open APIs for privacy
  • Where does accountability lie if a customer loses money after opting into a third party service?
  • How does ownership of data work?
  • Whose responsibility is it to protect consumers from fraud or misuse of information?
  • Strategies to minimise risk and complexity - how leading firms are approaching security concerns
    • - Ensuring that third parties can only access specific data points
    • - Structuring access in a way that, in the event of a breach, you haven’t given up access to your whole core system
    • - Which security and authentication technologies are being used
Panellists:
  • Damon Roberts, Chief Technology Officer, Atom Bank
  • Markku Huotari, Program Director, Evangelist & Head of PSD2 Program, OP Financial Group
  • Ricky Knox, CEO, Tandem Bank
  • Ronny Khan, Business Development & Digitalisation, DNB
  • Garreth Cameron, Group Manager, Business & Industry, ICO (Information Commissioners Office)
2:40PM

Thought-Piece Talk: Post-Brexit Regulatory View of Enforcement

  • What impact will Brexit have on open banking and PSD2, in the UK and across Europe?
  • Who will enforce open banking in the UK?
Speaker:
  • Paul Rohan, Rohan Consulting Services
2:55PM

Roundtable: Look to the Future

Join an interactive discussion with fellow attendees on the most pressing issues facing the industry. Network at small tables and participate in lively topical conversation. This provides an excellent opportunity to meet your industry peers in a unique setting.
  • Mapping out a five-year view - what the third iteration of open banking will look like, and where open banking can take us
  • What the industry needs to do today, to make this a reality
  • Achieving the greatest impact on the most customers - ensuring open banking reaches the poorest customers, who don’t use online or mobile banking services
Roundtable leaders:
  • Dan Turnbull, Head of Competition in Banking Services, HM Treasury
  • Johan Lorenzen, Former CEO, Holvi
  • Chris Gorst, Prize Lead, NESTA
3:30PM

RBS’s Journey to Open Banking: a Net Net for Large Enterprise Banks

  • How incumbent banks can benefit from open APIs - offering new solutions to customers and bringing these into your existing business
  • Effectively dealing with a new class of customer - third parties and other banks
  • Changing minds, culture and work processes within your organisation, in light of open banking
  • Overcoming the legal hurdles brought about by open banking
Speaker:
  • Alan Lockhart, Principal Architect, RBS
3:45PM

The Benefits of Open Data Access

  • Examining data access issues and overcoming the challenges associated with PSD2
  • Data sharing and consumer permissioned data access: Yodlee has been doing this for 18 years - it shouldn’t be complicated!
  • Yolt demo: developing a money platform driven by Open Banking
Speaker:
  • Brian Costello, VP & Chief Information Security Officer, Envestnet Yodlee
  • Frank Jan Risseeuw, Head of Yolt, by ING
4:15PM

Networking Break

4:45PM

Thought-Piece Talk: Commercial Strategies in the New World of Open Banking

  • Organisational structures and business models that capitalise on the API model, and mitigate new commercial threats
  • Managing the relationship between third parties and banks
    • - Avoiding and overcoming disputes
    • - Imitating substitute services
    • - Using the relationship with third parties to build product making opportunities
  • Offering premium APIs, to provide value-added services to certain customers
Speaker:
  • Will Beeson, Head of Operations & Innovation, CivilisedBank
5:00PM

Thought-piece: Customers Buy Experiences, Not APIs

  • How the megatrends of Open Banking, millennials and FinTech are driving the future of retail banking
  • Why customer experience is the new battlefield
  • Becoming a truly user-centric bank means understanding your customers’ lifestyle goals, pain points with existing banking services and communication behaviours, and integrating those into your offering and conversations
5:10PM

Panel: Successfully Communicating Open Banking to Customers

  • What is “successful communication”?
  • What are key points about Open Banking that need to be communicated to customers?
  • What are the best channels to use, and how should you use those channels?
  • How do you strike the right balance between broadcast and conversational communication?
Panellists:
  • Edward Maslaveckas, CEO & Co-Founder, Bud Beta
  • Dan Turnbull, Head of Competition in Banking Services Unit, Banking & Credit Team, HM Treasury
  • Megan Caywood, Director of Marketplace Platform, Starling Bank
5:40PM

Chair’s Summary & Close of Summit

Workshop Agenda

8:30AM

Registration & Coffee

Refreshments & Light Breakfast
9:00AM - 11:AM

Workshop A – Tackling the Legal, Regulatory & Privacy Aspects of Open Banking

This interactive workshop will explain the legal aspects of PSD2, and how you can navigate the minefield that is being opened up by the rush to open data. Your workshop leader will address the key legal, regulatory and privacy concerns associated with data sharing. You will discuss practical ways to overcome these challenges and ensure you are adequately protecting your customers.

Workshop leader:

  • John Salmon, Technology Partner, Hogan Lovells
11:30AM - 1:30PM

Workshop B – Commercial Strategies in the New World of Open Banking

This interactive workshop will examine the innovative organisational structures and business models, which can capitalise on the positive implications of open banking and manage any associated new risks. You will learn how to establish a commercial open banking strategy that will:
  • Create new products and revenue streams
  • Speed up your processes
  • Effectively manage the relationship between third parties and banks
  • Enhance your fraud detection and AML monitoring
  • Lead to fruitful collaborations with other firms
Workshop leader: Gavin Littlejohn, Fintech Stakeholder Group Convenor, UK Open Banking – Implementation Entity
1:30PM

Networking Lunch

2:30PM – 4:30PM

Workshop C – Meeting the Public Education Challenge

The topic of open banking is abstract for many customers, yet firms need to get buy-in from the public, to realise the full potential that open banking offers. This interactive workshop will show how you can:
  • Educate and engage your customers about open banking, and explain the level of security inherent in open APIs, in a clear and transparent way
  • Overcome customer concerns surrounding data privacy and identity security
  • Encourage customers to embrace new developments in open banking
Workshop leaders:
  • Dr. Louise Beaumont, Lead, Open Bank, Publicis.Sapient
  • Matt Hopgood, Digital Transformation Lead, Publicis.Sapient

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