Summit Agenda

Using open API channels to benefit customers and create new revenue streams




Chair’s Welcome

9:10AMKeynote interview

Setting a roadmap for PSD2 and Open Banking

  • Current status of Open Banking and PSD2 implementation - where they reinforce / challenge each other, and imminent next steps
  • Data gathering standards for Open Banking and PSD2
  • Data protection requirements from GDPR and potential conflicts
  • Legislative views on screen-scraping
  • The use of sandboxes to help startups build and test innovative new products
  • Christian Kramer, Product Owner, Payments - PISP, PSD2 Open Banking, Lloyds Banking Group
  • Ralf Jacob, Head of Retail Financial Services & Payments Unit, European Commission(video link)
9:50AMCase study

Putting identity at the heart of Open Banking

  • Creating a seamless customer journey with contextual authentication and consent
  • Securing the API ecosystem and enabling access to new services powered by Open Banking
  • Providing a modern identity platform for major banks, challengers, and fintechs
  • Nick Caley, Head of Financial Services & Regulatory, Forgerock

Market use cases leading industry change

  • Offering alternative services for an improved customer experience paired with better business value
  • Finding the right technology to fit with your Open Banking strategy
  • Developing a pricing structure that works with new channel implementations
  • Individual use case strategies from leading incumbent firms
  • Uttiyo Dasgupta, Head of Transaction Banking, HSBC
  • Alison Gibbins, Tech Community Engagement Lead, RBC
  • Steve Dukes, Former Chief Product Officer, Dollar Financial
  • Pablo Ruiz Correa, Head of Innovation, Liberbank

Rapid-fire solutions corner:

    Explore the applications of new industry solutions for overcoming common Open Banking challenges, and strategies for offering new services to customers.
  • Using Open Banking to offer personalised insurance advice with price comparisons to users in minutes
    • David Vanek, CEO & Co-Founder, Anorak

Networking Break

11:40AMCase study

Identifying the right approach for your API platform launch

  • Is a hackathon the best tactic to launch your API? Alison will help analyse the efficiency and cost-effectiveness of various tech community engagement initiatives, and share best strategies for determining which is right for you. You'll also hear the creative approaches RBC is using to build interest in their API platform beyond a hackathon.
  • Alison Gibbins, Tech Community Engagement Lead, RBC

Rising influence of challenger banks and fintechs

  • Responding to evolving customer expectations and offering unique services
  • Strategies for building market share through data sharing
  • The role of non-incumbents in the future of banking following PSD2
  • Successful partnership strategies for ensuring customer loyalty
  • Ricky Knox, Chief Executive Officer, Tandem Bank
  • Victor Trokoudes, Co-Founder and CEO, With Plum
  • Sam Everington, Head of APIs, Starling Bank

Monetising Open Banking

  • Generating new revenue through your digital platforms
  • Turning raw data into relevant, value-add products and services for customers
  • Using Open Banking as a competitive differentiator and route to customers

Using Open Banking to reach new markets

  • Early insights into how consumers are responding to Open Banking
  • Promoting initiative benefits to allay fears and encourage digital engagement
  • Providing widespread financial services access to previously unreachable users
  • Improving the digital customer experience for sustained loyalty
Roundtable leaders:
  • Bill Roberts, Assistant Director, Remedies, Business & Financial Analysis, CMA
  • Faith Reynolds, Consumer Representative, Open Banking Implementation Entity
  • David Beardmore, Commercial Director, ODI
  • Martin Sladecek, Open Banking Manager, Channels & Customer Intelligence, Marketing & Communication, Komercni Banka
  • Steve Boms, President, Allon Advocacy

Networking Lunch

2:10PMKeynote interview

Industry standards and the future of Open Banking and PSD2

  • Establishing common Open Banking and PSD2 standards
  • Delivering Open Banking and PSD2 compliance across jurisdictions
  • Analysing current software standards and industry guidelines
  • Partnering with regulated companies that meet compliance requirements
  • Expectations for how standards will evolve, and how FS firms can prepare
  • Imran Gulamhuseinwala, Trustee, Open Banking Implementation Entity

Rapid-fire solutions corner

  • Explore the applications of new industry solutions for overcoming common Open Banking challenges, and strategies for offering new services to customers.
3:10PMCase study

Digital business opportunities in Open Banking implementation

  • Martin Sladecek will share his hands-on experience delivering Open Banking at Komercni Banka built around customer expectations and growth in business value. He will explore how these practices were adopted internally, and how they can used industry-wide.
  • Martin Sladecek, Open Banking Manager, Channels & Customer Intelligence, Marketing & Communication, Komercni Banka

Building a successful fintech / bank partnership

  • Strategies for capitalising on Open Banking for fintechs vs. banks
  • Finding the right reliable and compliant partner to complement your business
  • The process for registering as a third-party provider (TPP) as a fintech
  • TPPs providing a variety of services with the quality of current available data
  • Designing a smoother due diligence framework
  • Startups and scaleups passing all the criteria of large incumbent firms
  • Shortening the timeframe for new products and services through collaboration
Roundtable leaders:
  • Gavin Littlejohn, FinTech Stakeholder Group Convenor, Open Banking Implementation Entity
  • Antonio Queiroz, Head of Distribution, Service Models & Digital Banking / Deputy Head IRB Retail & SME, BNP Paribas
  • Markku Huotari, Program Director, Evangelist & Head of PSD2 Program, OP Financial Group
  • Daniel Koczka, Chief Digital Officer, MKB Bank

Networking Break


Optimising API management

  • Managing your APIs in a secure and compliant environment
  • Ensuring consistency between multiple API implementations
  • Successfully launching an API for your customers
  • Improving customer service and facilitating digital business transformation

Cross-border Open Banking

  • Meeting competing regulatory standards between countries for Open Banking standardisation across Europe
  • Best compliance practices for pan-European firms
  • New strategies for cross-border customer acquisition
4:40PMArmchair chat

Strong customer authentication for Regulatory Technical Standards (RTS)

  • Mitigating the cybersecurity risk of data sharing through open channels
  • Balancing fintech security and authentication requirements while reducing friction for customers
  • The goals of RTS and how the regulations will continue to evolve
  • Finding an effective compromise for RTS between banks and the PISPs and AISPs
  • Government efforts working to ensure RTS lives up to customer expectations
  • Matt Alder, Head of Payment Systems & Services, HM Treasury
  • Gavin Littlejohn, FinTech Stakeholder Representative, Open Banking Implementation Entity

Chair’s Summary & Close of Summit

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